Stories from Home


The current circumstances surrounding the outbreak of Covid-19 are unique and ever-changing, and we are monitoring developments closely. Our clients and staff's safety and wellbeing are of the utmost importance to us.

The dynamic nature of this outbreak requires us to be nimble and flexible in how we respond, provide service and protect our clients and employees. With this in mind, as of Tuesday 17 March we decided to implement our 'work from home policy'. We would like to assure you that it is still business as usual and we are still doing everything we can for all our clients in this difficult time. Meet the team below as they continue to work from home…

"Working from my front room next to my beautiful flowers - arrived this morning to cheer me up!! Missing my work colleagues - hope you are all well and keep safe!"

Carmel McTiernan,
Air Product Coordinator 

"Spending each day in my dining room supporting our front line teams and working hard to ensure that we do everything we can to deliver the level of service our customers have come to expect from us."

Debbie O'Neill,
Head of Customer Experience

"Working from my 'office', supporting our fantastic Sales team and ensuring our customers get to enjoy their holidays in 2021!"

Samantha Roberts,
Sales Manager

"The dining table has become my new work space to support the product team and ensure our 2021 dates are on sale so our customers can still have a holiday to look forward to."

Joanna Saunders
Senior Manager - Product

"From 9 to 5 the dinner table becomes the JV office, where I manage our amazing tours and assist the sales team to make dreams come true!"

Camilla Gomes,
Product Coordinator

"Keeping in touch with everyone from my dining table. Adjusting to working from home, but wishing I was back in the office!"

Francis Torrilla,
Managing Director

“Working at my makeshift desk and dreaming about future holidays! Hoping to keep everyone's travel spark alive with new blogs and newsletters.”

Annabel Hunter,
Marketing Assistant

"My new work space at present where I spend my days speaking to our wonderful customers. I am missing my colleagues but no doubt we will be reunited soon."

Debbie Heffernan,
Senior Personal Travel Expert

"The dining room table is the new office – but it’s just the place to plan some Great Journeys for 2021 and 2022, keeping our wanderlust alive in these unprecedented times."


Laura Kelly,
Head of Commercial

“My new office is very different, but it’s been great to stay connected with colleagues and ensure we’re here for our customers. Supporting customers with their travel plans has made me excited to plan my own holiday soon!”
Charlotte Bush,
Customer Experience

"Whether from home or from the office, I'm always happy to be able to send our clients on their next adventure!"


Diana Tellez,
Personal Travel Expert

“Working from my dining table is different and strangely very quiet. I am looking forward to be reunited with our office! I am enjoying supporting our passengers booking for what we anticipate to be a busy 2021!"

Danielle Smith,
Personal Travel Expert

"Staying positive and hoping the Jules Verne family will be reunited in our office soon. Until then we will continue to assist our valued clients in sending them to their dream destinations."

Ruby Hauschild,
Personal Travel Expert

“I tend to move around the house a lot throughout the working day and usually end up on my bed by late afternoon. I’m happy that I’m still able to be connected to my colleagues and our customers but I’m looking forward to the day I can sit in my ergonomic office chair again!”

Bernadette Zemba,
Customer Experience

"Helping our lovely clients postpone and book their dream holidays and adventures all the way from my London flat! Definitely missing the office’s team environment, but the day we all reunite will be amazing. Stay safe everyone!"

Melissa Alonso,
Personal Travel Expert

“It's been nice to have my four-legged desk friend with me whilst I continue to support the Customer Experience team looking after our clients with their current and future travel plans. I’m looking forward to returning to the office with my two-legged co-workers soon!"

Nicola Smith,
Customer Experience Executive