Visa Service and Passport Information for VJV Travellers

The following information applies to holders of British Citizen passports who are resident in the UK. If you are not a British Citizen or are resident outside the UK, then you should take specific advice as to what visa requirements apply to your travel and ensure that you obtain the required visas and authorisations. You can contact the Visa Service as below for advice. 

For all information on visa requirements relating to your VJV tour, please click on this link to the dedicated VJV portal maintained by CIBT who are our recommended supplier of visa processing services for our travellers. You can also contact this Visa Service for advice or information by telephone on 020 7593 6286. You will be dealing directly with CIBT for your visa applications and you will be responsible for informing them of all relevant details, amendments or cancellations for yourself and your party relating to your visa arrangements. VJV will not be liable for any costs that you incur relating to visa applications.

If you have booked a VJV tour then we will automatically send you a VJV CIBT visa application pack approximately two months before your departure (this may vary according to tour or destination). You may contact CIBT directly for an application to be sent to you (but not earlier than 3 months prior to the departure date as the visa information may change at short notice). A pre-requisite of any visa application is that you should be in possession of a full 5 or 10-year passport, the validity of which should, in most cases, be at least six months beyond your date of exit from your final country of destination.

In any case, it is your responsibility to ensure that you travel with the correct documentation to enter the countries included in your itinerary.

When returning the completed forms and necessary documentation for visa applications please ensure that they are sent to the address given in the visa pack and they are in just one envelope. Please do not include any other documentation (such as balance of payment) that is not directly relevant to the visas as the visa processing is managed from a different location to the main Voyages Jules Verne offices.

All visa applications submitted to the Visa Service should indicate the tour name and departure date that passengers are booked on. However, please do not return visa application forms until you have all necessary information, particularly if you are waiting for a new passport. In any event all details should be with the Visa Service at least six weeks prior to departure unless otherwise indicated in your visa pack.

Additional Passport and Entry Notes

Travel to the United States of America
Visas are not required for British Passport holders travelling to the United States with machine readable passports when travelling on airlines that use the Visa Waiver scheme. However, visas are required for many non-UK passport holders to visit the United States and also for those passengers when in transit. This is relevant to many of our South American programmes which travel through the USA.

To qualify for the Visa Waiver Programme, passports must be ‘machine readable’ (this means that the bottom area of the photo page has two lines of letters and numbers with the top line containing your full name and the bottom line your passport number and other characters). New passports issued after 26th October 2005 must contain a digital photo image to enable the holder to travel to the USA visa free. If you are unsure whether you qualify for an ESTA you can use the US embassy “Visa Wizard” at (or you can use the main Visa Waiver Program page link:

Under the Visa Waiver Programme, all travellers visiting or transiting the US must have an Electronic Travel Authorisation (ESTA) prior to travel. This is compulsory and applications must be submitted online no later than 72 hours before departure. For further information, please visit: CIBT can also assist travellers with their application for an ESTA. Please visit for further information.

Holders of UK passports with the endorsement British Subject, British Dependent Territories Citizen, British Protected Person, British Overseas Citizen or British National (Overseas) Citizen do not qualify for the Visa Waiver Program. Passports with ‘British Citizen’ only in their passport do not normally need a visa.

Travellers who may require a visa must visit the US embassy website for information ( or call the embassy on 020 3608 6998.

Sri Lanka
An ETA is now required for visits to Sri Lanka. An ETA is an official authorization for travel to Sri Lanka and it is issued electronically by the Sri Lankan Department of Immigration and Emigration. Foreign nationals must obtain an ETA, prior to their arrival with effect from 1st of January 2012. The ETA is issued through the on-line system. No passport copies, documents or photographs are required. There is no requirement to endorse the ETA in the passport.

If you are planning to visit Sri Lanka, you can submit your ETA application online to the Department of Immigration & Emigration at: CIBT can also assist travellers with their application for the Sri Lanka ETA. Please visit for further information.

Travellers born in Pakistan, Sri Lanka, or Bangladesh, including those with UK passports, or whose parents or grandparents originate from those countries, should be aware that visa applications may take several months to process and may be refused.

Children 16 and under may travel on their parents' passport, but must have photographs included in these passports. (If photographs are not included in the passport, a copy of the birth certificate and a passport photograph signed by a professional person to confirm that the picture is a true likeness should be attached). Children over 16 must have their own passports. All British passports not endorsed ‘British citizen’ do require visas to enter Morocco. (A passport indicating that the bearer is a British Subject, British Dependent Territories Citizen, British Overseas Citizen, British National (Overseas) Citizen, or British Protected Person will need a visa).

All passengers travelling to the Island of Cuba are required to have travel insurance, obtained in their country of origin, with coverage for medical expenses that may be incurred in Cuba. A copy of the Insurance Policy and/or Insurance Certificate should be available for presentation upon request when passengers complete immigration formalities on arrival. All passengers are advised to establish that their individual policies include coverage for Cuba.

Please Note
It is the passenger's responsibility to ensure that the appropriate documentation is received by the Visa Service within the time scale set out in the visa pack, or that sufficient time is allowed to obtain visas if you are obtaining them yourself directly from the embassies. Certain embassies apply penalties for processing late visa applications and these charges will be passed on by the Visa Service if documents are received late. We strongly recommend that passports be sent by guaranteed post (Special Delivery or equivalent). The issuing of a visa is entirely at the discretion of an embassy or consulate. An application may be declined with no clarification or explanation provided. A visa, transit visa or a visa exemption for a country does not guarantee admission to that country. The final decision rests with the competent authorities at the port of entry in the country concerned.